Shipping & Return Policy
Shipping orders above 150€ are free. Otherwise they have a cost of 7€ per sending.
WHEN WILL MY ORDER SHIP?
We usually ship orders in stock within 24 hrs of payment from Monday to Friday. At the very most it can take up to 4 business days.
WHAT SHIPPING METHODS DO YOU USE?
We use B-Post shipping service.
WHERE DO YOU SHIP ORDERS?
For now, we only ship to Belgium.
If you would like to be shipped outside Belgium, please feel free to send us an email for more information at firstname.lastname@example.org .
DO I GET A TRACKING NUMBER?
Yes, as soon as your order is processed and shipped, we’ll send you a tracking number.
WHAT IF MY TRACKING NUMBER DOESN’T WORK?
Confirmation is sent when your order has been shipped, please allow up to 24 hours for this information to update. Contact us if you have more questions about your tracking number at email@example.com or at +32 (0)9 394 14 00.
WHAT IS OUR RETURN & EXCHANGE POLICY?
You have a period of 14 days after order confirmation to return at your expense or free in-store, all or part of your purchases, if they do not suit you.
Please ensure that the items still have all original tags and labels attached to them and that they are unworn, unwashed and undamaged.
If you have any questions concerning your purchase, returns or exchanges then please contact us at firstname.lastname@example.org or by phone + 32 (0)9 395 14 00.
HOW DO I RETURN AN ITEM?
Please bring or send your return to the following address:
Please ensure that all items still have the original tags and labels attached to them and that they are unworn, unwashed and undamaged.
Put the item back in its original packaging (shoe box, plastic bag, etc.), then put it in a solid package (the original Blaumunt box or similar).
HOW LONG DOES IT TAKE FOR A RETURN TO GO THROUGH?
We will process your return as soon as we receive it.
Please contact us at email@example.com or by phone + 32 (0)9 395 14 00 to arrange a Gift Card or a Bank Refund.